Housecall Pro is headquartered in beautiful San Diego, CA and has recently announced plans for a Denver, CO hub. We are currently fully remote, although excited to introduce a hybrid work model in the future that will allow for a combination of both remote and in-office work. We are currently open to candidates in San Diego or Denver, or those planning to move there.

At Housecall Pro, we're committed to making the everyday lives of home services professionals better by providing an end-to-end SaaS platform that runs all aspects of a home services business, including scheduling, dispatching, CRM, invoicing, payment processing, and marketing.

Our vision is to revolutionize the home services experience.

Our mission is to unlock the potential of every Pro.

The home services industry remains vast ($700b+) but relatively untouched by technology and unencumbered by a primary competitor. The 3M+ mobile businesses in home services are facing dramatic change as the world shifts from offline to online. Housecall Pro will be there to help these businesses that keep America’s homes working navigate their transition to technology adoption.

Our agile product team is a tight-knit group of inspiring individuals that deliver great, crafted, software experiences. We are looking for an experienced Product Designer that revels in the opportunity to solve real-life problems of this magnitude through world-class UX.

The role: Product Designer

As a Product Designer you will help us drive, define and design the user journey, interactions, and look-and-feel of our products. You will have experience in designing scalable experiences on mobile and web. Your goal will be to reduce the cognitive load on our customers as they use our products...fostering confidence and delight. You will be a part of our product design and development team and will collaborate with other designers and engineers to test and deliver experiences rapidly and iteratively.

You should be comfortable and conversant in the technologies and design frameworks upon which our product is built (Material UI, React, Android, iOS) and skilled in the tools of the product design craft.

What you'll be doing

  • Advocate for the customer and their needs while balancing the goals of the business
  • Define and communicate good UX / UI design best practices and a disciplined approach
  • Drive and execute usability and competitor / comparable product research to identify the good and bad and understand potential leverage points for our product
  • Define (wireframe,) test (interactive prototypes,) and deliver (high-fidelity) UX concepts
  • Tightly partner with product management and engineering teams to drive and implement your product experiences
  • Present and communicate concepts and design rationale across the organization and to leadership teams
  • Provide design direction across Housecall Pro’s web and native applications in line with our product design system
  • Innovate and develop principles for new design pattern components that can be reused to expedite future design and development projects

Required qualifications

  • 2+ years experience with web applications and native application design (working knowledge of Google’s Material spec and iOS Human Interface Guidelines a plus)
  • Ability to articulate multi-step flows through information architecture or flow mapping, and point out considerations across platforms or product teams
  • Pride and mastery in a design toolkit you think is best suited for modern software development (Sketch, Invision, etc.)
  • Strong communication, storytelling and leadership skills
  • A customer-obsessed mindset and approach that uses customer insights and industry trends to influence your designs and decision making
  • The strength to give and receive quality, constructive feedback
  • A demonstrated ability to reduce complexity, in product and process, as evidenced by a scalable, ‘systems & components’ based approach

Why Housecall Pro

  • Housecall Pro is a mission-driven company. Our co-founder/President envisioned a software company to help service professionals like his father (a house painter), get to a better life.
  • We save our service professionals time, and help them, in turn, to delight their homeowner customers.
  • We are tackling the last, large market ($700b+) untouched by technology and unencumbered by a dominant competitor.
  • Our goal is to build a $10 billion+ company that is a powerful brand to home service providers and consumers
  • We have fun at work. Really.
  • We have a N.A.P. (No Acronym Policy) so we all speak the same language.
  • Competitive compensation and benefits (medical, dental, vision, life, disability, employee assistance program, 401K)
  • Our passionate employees bring their authentic selves to work. Housecall Pro employees are encouraged to create employee resource groups to make the world better.
  • Equity in a growth stage startup backed by top-tier VCs
  • Paid holidays and self-managed (unlimited) paid time off

Housecall Pro celebrates belonging and diversity and we are committed to creating an inclusive environment for all employees to include equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Housecall Pro is an equal opportunity employer; committed to an environment free from discrimination, harassment, and retaliation.

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