The role:
Account Manager (internally, we term it Growth Advisor)

Who is Housecall Pro?

Housecall Pro is a mission-driven company - we champion the Service Pro to success.
We are tackling a large market ($700b+) generally underserved by technology and unencumbered by a dominant competitor.
Competitive compensation and benefits (medical, dental, vision, life, disability, employee assistance program, 401K) that start on day 1.
Our passionate employees bring their authentic selves to work. Housecall Pro employees are encouraged to create employee resource groups to make the world better (think volunteering and philanthropy).
Equity in a growth stage startup backed by top-tier VCs.
Paid holidays and self-managed take-it-as-you-need-it paid time off.
45% or our sales leadership team started in the Inside Sales role, and 91% have been promoted within the company.

Let’s talk if you are:

Go-getter with Grit: You are a self-starter who is motivated and results-driven. Your passion and perseverance in the face of adversity is what builds your inner fire and desire to succeed.
Empathetic: You have a keen ability to identify what is important to our Pro’s business and are invested in finding ways to drive their personal and professional goals.
Curious Problem Solver: You’re probably the first pick for trivia, and you’re definitely fueled by solutions. You ask the right questions and know how to navigate your resources to create and offer optimized solutions.
Agile: You view change as an opportunity and an exciting challenge. Responding quickly and effectively is in your DNA, and you highly value giving and receiving feedback.
Efficient: You are incredibly organized and methodical with your work and time, which allows you to produce results in less time than your peers, and with the same quality and accuracy.

We believe in truly partnering with our Pros to get them to a better life. Selling for a solution and not just a number, we’re moving fast, having fun, and shaking up what Sales can really look like.

How we will keep you busy:

Use a Pro-focused, consultative selling style rooted in understanding the Pro’s day-to-day challenges and goals.
Handle full sales cycle from booking to close to engagement at a fast pace, with small to medium sized businesses. These are more transactional account management conversations - we get them the tools they need, and then send them off to put the tools to work.
Work collaboratively with a team to drive new attachment of service professionals, increasing usage as a % of Pro’s total GMV and increase MRR per account managed.
Convey and internalize empathy for Pros’ pain points, to foster trust and connection with you as an individual and to our brand as a whole, that are deeper than typical transactional sales.
Understand and adapt to Housecall’s ongoing product and technology developments.
Be an effective team player with strong customer service, communication, presentation and creative problem-solving skills.
Handle full sales cycle from booking to close to engagement at a fast pace, with small to medium sized businesses. These are more transactional account management conversations - we get them the tools they need, and then send them off to put the tools to work.
Maintain a minimal daily activity of 50 calls per day (~7/hour) blended between calls and attended demos.

Qualifications:

Bachelor's degree strongly preferred
Experience in developing relationships with customers and serving as a consultant
Proven success working with cross-functional teams and building strong relationships internally and externally
Excellent written/verbal communication skills
Strong problem solving skills
Motivation, drive, and a self-starting attitude
Ability to work in a fast paced, team environment
Ability to understand customer needs and meet those needs with a successful product sale
Good time management with strong organizational skills

Founded in 2013, Housecall Pro has become the leader in the field service management software space. We are committed to improving home service professionals’ business by providing solutions that support their success by delivering software that includes scheduling, dispatching, job management, invoicing, payment processing, and marketing. With over 200 employees in the US and over $50M raised in venture capital, we are growing our organization commensurate with our business opportunity and expect significant headcount growth in 2021.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment for all employees with equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Housecall Pro is an equal opportunity employer; committed to an environment free from discrimination, harassment, and retaliation.