Housecall Pro is currently fully remote, although we are excited to introduce a hybrid work model in 2021 that will allow for a combination of both remote and in-office work. We are open to candidates in San Diego or Denver, or those planning to move there.
At Housecall Pro, we're committed to making the everyday lives of home services professionals better by providing solutions that support their paths to success. Our core SaaS software platform runs all aspects of a home services business, including scheduling, dispatching, job management, invoicing, payment processing, and marketing. Housecall Pro will be there to help these businesses that keep America’s homes working navigate the transition to technology adoption.
Housecall Pro was founded in 2013 and has raised over $50M in venture capital funding to date. With over 200 employees in the US, we are growing our organization commensurate with our business opportunity and expect significant headcount growth in 2021.
Every day, thousands of home service professionals rely on Housecall Pro’s integrated payment processing solutions to get paid quickly and easily. As a Risk Analyst you will be responsible for protecting Housecall Pro from financial losses, while ensuring an appropriate balance between risk and customer experience. This includes reviewing high-risk payment transactions; identifying fraudulent activity; developing insights that improve our loss mitigation strategies; and staying informed of the latest fraud trends affecting the payment card industry.
The person we are looking for is analytical, detail-oriented, and comfortable making high-impact decisions under pressure. They wake up everyday ready to investigate and they thrive on being on the front-line of protecting our company and customers from real and potential threats. They are capable of processing large amounts of information quickly, communicating clearly and effectively, and working collaboratively in a team environment.
What you’ll be doing
Housecall Pro celebrates diversity and we are committed to creating an inclusive environment for all employees with equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Housecall Pro is an equal opportunity employer; committed to an environment free from discrimination, harassment, and retaliation.